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- Good leaders make it easy to follow them. They provide logic for their
decisions and encourage feedback on their decisions. In this vein, approach
scheduling as a negotiation "Hey team. We need to do X. I know X is hard,
but here's the 5 reasons why we have to do it, and have it finished in Y
amount of time. Can we deliver on X and Y?". As opposed to "X must be done.
Do it now!". The first invites a discussion and involvement, and gives
people the logic needed to believe and commit - the later gives them nothing
but an order. On larger orgs the discussion may need to start with leads and
trickle down, and may require a series of discussions.
- Robin pointed out that people need justification for why they should work
hard - especially if it's not the first time they've been asked to go into
crunch mode on a project. People become understandably jaded when their
chains have been yanked too many times. It's an act of disrespect to keep
yanking the same chain, and to get upset when the response gets worse each
time. The failure is management (the chain yanker) and not the team (the
yankee).
- Cynically speaking, If you yourself, as a PM don't believe in the
schedule, and are in a large org, work to understand which other teams will
be the long pole, and manage your team around that deadline. Keep your team
safe from the full schedule pressure, but don't drive them crazy on a wild
schedule goose chase. To paraphrase Robin, when management creates a big
game of schedule chicken, a single PM can't fix that, and management gets
what they deserve.
Page last modified on January 20, 2008, at 10:48 AM
